At SYNTECH LOTUS LIMITED, we take your data privacy seriously and are committed to safeguarding your personal information. We ensure that your data is processed only within the boundaries of applicable legal frameworks in Nigeria.
This Privacy Policy explains how SYNTECH LOTUS LIMITED (“we”, “us”, or “our”) collects, uses, shares, and protects your personal data when you engage with us via our website https://syntechlotus.com or any other communication channel.
Data Controller
SYNTECH LOTUS LIMITED
N0 22, Oyewole Road, Papa Ashafa, Orile Agege,
Lagos State, Nigeria
Phone: +2348131239876
Website: www.syntechlotus.com
Your Personal Data
“Personal data” refers to information that can identify you directly or indirectly, such as your name, email address, phone number, IP address, and more.
We do not knowingly collect special categories of personal data such as religious beliefs, ethnic origin, political opinions, genetic or biometric data, or sexual orientation. If such data is inadvertently submitted, it will be promptly deleted.
What We Collect
Directly from You
Name
Email address
Phone number
Address
Date of birth
Password
Account details (for login and transaction purposes)
Other details you may voluntarily provide through forms, phone calls, or email
Automatically via Our Website
When you visit syntechlotus.com, we may automatically collect:
IP address
Browser and device type
Operating system
Pages visited and session duration
Referring website/source
Date and time of visits
How We Use Your Data
We process your data for the following purposes:
To provide and improve our services
To personalize your experience on our website
To respond to inquiries and communicate with you
To fulfill orders and process payments/refunds
For fraud detection and security
For analytics and performance measurement
To comply with legal obligations
For marketing purposes (with your consent)
Legal Basis for Processing
We process your data based on:
Your consent
Our legitimate business interests
Fulfillment of a contract
Legal obligations
Sharing Your Data
We may share your personal data with:
Our service providers and partners acting on our behalf (“processors”)
Legal or regulatory authorities, when required
Third parties for fraud prevention and data security
Outside the EEA where necessary, with appropriate safeguards in place (e.g., standard contractual clauses)
How Long We Keep Your Data
We retain your data only as long as necessary for:
Legal obligations
Contractual purposes
Dispute resolution
Record keeping
Once no longer needed, data is securely deleted.
Your Rights
As a data subject, you have the right to:
Access, correct or delete your data
Object to processing for direct marketing or legitimate interest
Request restriction or data portability
Withdraw consent at any time
Lodge a complaint with a data protection authority
To exercise these rights, contact us at:
Email: support@syntechlotus.com
Phone: +2348131239876
Cookies
Cookies are small files stored on your device to improve your experience on our site. We use:
Essential cookies – necessary for functionality (e.g., logins)
Analytics cookies – to understand website usage
User preference cookies – to remember your settings
Interest-based advertising cookies – to show relevant ads
Managing Cookies
You can control cookies through your browser settings. Rejecting cookies may impact your experience on our site.
For more info, visit:
Your Online Choices
W3C Cookie Information
Security of Your Data
We implement security protocols to protect your data from unauthorized access, loss, or misuse. We will never request personal information via email. If you receive suspicious messages claiming to be from us, report them immediately to support@syntechlotus.com.